Redesigning business processes aims to optimise the company's current situation, align with the strategy, and reach the highest level of flexibility. Our collaborative approach with clients extends to implementing all key activities to improve speed, quality, and productivity.

Egzakta Advisory helps companies to reduce their organisational layers and remove unproductive activities. This entails redesigning the functional organisation into cross-functional teams and improving data exchange and decision-making processes with the help of technology.

Partner for your key challenges

Functionally oriented thinking prevents process transparency and negatively affects productivity. In a highly dynamic global economy with rising customer expectations and a changing competitive environment, there is increasing pressure to increase productivity, standardisation, and innovation.

The struggle for efficiency and effectiveness makes companies rethink their organisational structures, business processes, and IT architecture. An integrated approach is critical to solving existing process management and control inefficiencies, contributing to the development of corporate culture and increased competitiveness.

During process redesign and other changes, the Egzakta Advisory team provides the expertise for even the most complex systems to transform their business and achieve cost savings.

Business processes, as a set of related tasks and activities, should fulfil a specific organisational goal by managing inputs and outputs from the system. Business processes can be viewed through three main categories:


Operational processes

They include the core business and certain value streams such as customer orders, order creation and production optimisation


Management processes

Include corporate governance, budgeting, and human resource management processes


Support processes

Support key processes in accounting, recruitment, and technical support.

Automating all types of processes leads to improved efficiency, reduced risk, and better company strategic focus.

Process analysis includes:

  • Activities
  • Participants
  • Rights and responsibilities
  • Communications
  • Input and output documents
  • Information systems
  • Decision-making methods and capabilities

This enables answers to the questions:

  • What the process does
  • Who participates in it
  • How it workse
  • What are inputs/outputs

Process redesign implies:

  1. Reorientation to customer needs
  2. Process redesign with IT solutions that bring improvements
  3. Reorganisation into multi-functional teams
  4. Process improvement throughout the organisation

Companies will decide to redesign business processes::

  • When they want to reduce costs and time needed to perform work. Process redesign reduces costs and time by eliminating unproductive activities and speeding up information flows
  • When they want to improve quality. Redesign improves quality by transparently distributing work and establishing clear responsibilities. Employees take responsibility for results and can measure their performance

Business Process Management (BPM) enables organisations to improve processes and IT architecture continuously. Through an integrated approach to developing comprehensive and sustainable management, Egzakta Advisory supports clients in developing and implementing a comprehensive BPM strategy that leads to sustainable and measurable results. This increases the overall orientation to processes:
  • At the strategic level, we establish BPM methods that enable clients to achieve their business goals by actively managing business processes. Key topics are BPM strategy design, process model definition and process architecture establishment (including process management).
  • At the operational level, we support clients in identifying high-priority process optimisation areas, developing related business cases, and executing operational process optimisation initiatives. This allows us to facilitate communication between business and IT, simplifying business processes and basic IT applications following the client's business strategy.
  • On a technical level, together with the client, we select and introduce BPM tools and modelling techniques to increase the overall transparency of the process, with the identification of the potential for cost reduction or productivity. Egzakta Advisory methods focus on using BPM to improve the agility, effectiveness, and efficiency of business processes sustainably and measurably.
Regardless of the current stage of BPM transformation, Egzakta Advisory is a reliable partner in process optimisation and automation.


Our Experts

Guided by innovative thinking, our consultants and experts change clients' business models, processes, and digital capabilities to improve the entire organisation.

Nenad Tešić


Marko Marković


Ivana Višnjić

Junior partner

Đorđe Lazić

IT Digitalisation Expert

Ljiljana Milić


Marija Đurović

Senior Manager

Mirjana Lazić


Bojana Šašić


Marko Dadić


Miloš Pavlović

Senior Consultant

Jovana Obradović


Vuk Subotić

Senior Business Analyst

Stevan Masal

Senior Business Analyst

Magdalena Pejović

Senior Business Analyst